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When endote released Endnote X3 in they did not notify people that their product could be obsolete in 1 year. Their attitude to this is that "It is a Microsoft issue To anyone with any common sense it is clearly a responsibility of Thompson Reuters Endnote creators to release a patch to cover operation on Office Their refusal to do so will cause large numbers of academics not to be able to buy your product and utilise its new features.
Have Microsoft considered taking legal action against Thompson Reuters? You may have a case;. Their product is useless without yours, yet your product is used by everyone in a variety of tasks for which it does not require their product; clearly it is their duty to fit in around you. I know that they cannot be aware of your code as you are developing it and quite reasonabley it cannot be shared during the development stage just to avoid incompatability.
However, after you release your product they have a duty to respond quickly to allow people to to get atleast 3 years out of their software before it is obsolete.
Microsoft do not use compatability problems to "force" people to buy their latest product. This is money few PhD students can afford. Choose where you want to search below Search Search the Community.
Before, Word run very well. How can i solve this mistake? Thanks for your help. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
Happy with Refworks. Dear Mr Robbins, Thankyou for the advice. You may have a case; Their product is useless without yours, yet your product is used by everyone in a variety of tasks for which it does not require their product; clearly it is their duty to fit in around you. Yours Sincerely Richard Burkitt.
Graham Mayor MVP. In reply to rjburkitt's post on May 29, This is a user peer group forum. The contributors for the most part do not work for nor speak for Microsoft Doug and myself included.
