For more information, see: Update a driver for hardware that isn't working properly. Visit our Microsoft Answers Feedback Forum and let us know what you think.
Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Choose where you want to search below Search Search the Community. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :.
Cancel Submit. Diana D. Hi, When you boot the computer in safe mode most of the services would be disabled automatically. Video adapter problems are the most common cause of black screen issues. To disable the Video Adapter driver, follow these steps: a. Restart your Windows 7 system, and it is going to start into Safe Mode.
At this stage, every time you boot, you get the Safe Mode of Windows 7. Use a Windows 7 installation DVD to boot your computer. It triggers the launch of a Command Prompt window. Then press Enter on your keyboard. You get the message "The operation completed successfully. Now close Command Prompt and also close the Windows 7 installation wizard.
The wizard asks if you are sure about canceling the installation. Say Yes and wait for the computer to reboot. Once your computer restarts, it should automatically boot into Safe Mode. At this stage, every time you boot, you get the Safe Mode in Windows 7. Another option to boot into Safe Mode is to use a repair disk. Boot into the repair disc first. On the main window, choose "Command Prompt. It starts a Command Prompt window where you run several commands.
Enter one of the following commands, depending on which Safe Mode you want:. It restarts Windows 7 into Safe Mode. At this stage, every time you boot, you start the Windows 7 Safe Mode. When told to enter Safe Mode , Windows only loads the barest essentials needed to function a minimal set of drivers and services. You do not have access to anything but the core programs and functions of Windows, which do not include the drivers for your networking devices - meaning you usually cannot access the internet while in the standard Safe Mode.
While in Safe Mode , you might feel that your screen looks wonky and different than it usually does. It is because it has been set to run at the lowest possible graphics settings and the minimum resolution supported by Windows. In the case of Windows 7, that is x pixels. Also, you might notice that all four corners of the desktop have "Safe Mode" written in text. Additionally, when you boot into Safe Mode in Windows 7, you are always greeted by the Windows Help and Support tool, explaining what Safe Mode is and how to use it.
Once again, remember that Safe Mode does not load any third-party services or programs that were supposed to run at startup. It loads only the core services and features needed by Windows 7 to run. You might have noticed that you have a couple of options beyond the plain old Safe Mode.
If you need the internet to update drivers or other programs, make sure to choose the "Safe Mode with Networking" option when initiating Safe Mode. It loads the drivers necessary to use your network card or modem so that you can access the internet or other networked computers while in Safe Mode. Alternatively, if you prefer to use the Command Prompt , you might want to use the "Safe Mode with Command Prompt" option so that it loads the tools necessary to do this.
The advanced users who use the Command Prompt probably already know why this is helpful.
